Camera Surveillance Services

FREQUENTLY ASKED QUESTIONS.

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Does Camera Surveillance Services have armed response units?

Camera Surveillance Services is able to notify and coordinate with the appropriate law enforcement and armed response units in the event of a breach of security.
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Does Camera Surveillance Services provide services to private home owners?

Camera Surveillance Services currently provides their services to gated communities, secure residential complexes, business parks, office spaces and private healthcare facilities. We look forward to expanding our services to private residence clients in the near future.
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Does Camera Surveillance Services place signage on the properties they surveill?

As an additional deterrent to intruders, we place high visibility signage at key locations on the properties we surveill.
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Does Camera Surveillance Services work with other private security companies?

We work with any of the appropriate armed response units in your area. Some of the private security companies we coordinate with are ADT, CHUBB, Fidelity and Securitas.
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What is the difference between CCTV Cameras & IP Cameras?

CCTV cameras transmit their surveillance footage to a data storage device and monitoring centre using a physical cable. IP cameras transmit their surveillance footage across a dedicated wireless band.
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Is CCTV an effective deterrent?

Yes. CCTV is an effective deterrent against burglars and intruders. This is especially true of cases where suspects are aware of the fact that they are being recorded and monitored. Highly visible signage indicating that an area is under surveillance can help. Our 24/7 Control room can monitor your cameras and respond before a criminal act occurs.
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Which are the best CCTV equipment brands?

We source only the highest value hardware for our camera surveillance solutions. That means being brand agnostic. We constantly survey the landscape of available hardware and select the items which deliver high performance without breaking the bank.
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Do CCTV systems need maintenance?

Properly installed CCTV systems which utilize quality hardware do not require frequent maintenance. Surveillance hardware which is exposed to the elements (outdoors) or is in a dusty environment like a car park should be checked and cleaned on a regular basis.
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How do I access my CCTV recording/footage?

All recorded footage is available for your viewing for a period of no less than 5 days (can be increased upon request) unless it has been earmarked as evidence. You can easily access your footage using the Hik-Connect mobile app (HIKVISION) on Android or Apple or desktop software that is readily available.
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Is CCTV footage admissible evidence in a court of law?

After being backed up, the video footage is time and date stamped and cannot be altered. This footage is admissible evidence in a South African court of law.
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What are video analytics?

Video analytics are a type of AI-powered software that uses advanced algorithms to interpret visual data. It interprets surveillance footage in real time to detect suspicious behaviour and notifies monitoring staff to investigate further.
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How do AI-based video analytics improve security?

AI-based video analytics improve camera security by improving CCTV monitoring efficiency. Video analytics serve as a first line of defence to detect suspicious behaviour for monitoring staff to verify. It reduces false alarms, improves detection accuracy, and speeds up response time.
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How do I secure the perimeter of my property?

Securing the perimeter of a property, such as a complex or gated community, involves a physical barrier such as a wall or fence. These barriers can be easily breached or scaled by intruders. Additional countermeasures such as electric fencing, lighting, and cameras can help to ensure your continued safety.
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Which cameras are best for perimeter security?

Perimeter security camera networks include different types of cameras and lens types. These cameras and lens types are selected specifically for the scenario to provide comprehensive coverage. A comprehensive security camera network for a property perimeter includes pan & tilt cameras, dome cameras, and infrared cameras.
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Why is it important to have security cameras installed at healthcare facilities?

Healthcare facilities are required to have a Standard Operating Procedure (SOP) to manage patient safety. Surveillance cameras help to deter staff misconduct, and protect access-restricted areas such as those holding medicines. Additionally, special training and procedures must be in-place with your chosen off-site surveillance service provider to ensure proper patient confidentiality is maintained.